2 research outputs found
Managerial Perceptions of the Impact of HRIS on Organizational Efficiency
This study evaluates the impact of the HRIS system on HR functions, time management, cost management, managerial satisfaction and organizational efficiency. A sample of 101 managers was drawn from a Municipality in South Africa using cluster sampling. Data was collected using a selfdeveloped, closed-ended questionnaire comprising of 28 items, the psychometric properties (validity, reliability) of which was statistically assessed using Factor Analysis and Cronbach’s Coefficient Alpha respectively. Data was analyzed using descriptive and inferential statistics. The results indicate that managers have a fairly positive view of the impact of the HRIS on organizational effectiveness with the greatest degree of confidence being placed on the impact of HRIS on time management and on HR functions. The results confirm that a well implemented and managed HRIS enables readily available information to be translated into more information sharing, greater knowledge transfer and management. Consequently, the HRIS has the potential to enhance the speed and quality of decision making and the realisation of the HR strategy, thereby enhancing organizational effectiveness
Taking the ‘human’ out of human resources in the fourth industrial revolution?
Doctoral Degree. University of KwaZulu-Natal, Durban.Human resource functions have been revolutionised in recent times because of the emergence of
new advanced technologies, including artificial intelligence. However, evidence suggests that
artificial intelligence and advanced self-learning machines threaten the global workforce entirely
and eliminate human interference. From these perspectives, the current study aimed to examine
the impact that AI and technological advancement have on human resource functions. An
exploratory research design was adopted to understand the subject matter better. Moreover, mixedmethods
research was employed to collect and analyse quantitative and qualitative data. The total
population of the study was 46, which included the chief executive officer, senior management,
and human resources. Given the small size of the population, the entire population (the consensus)
was used as the sample. Multiple data collection instruments (questionnaire, interviews, and focus
group interviews) were used to collect the data to enable the triangulation of results. Concerning
the quantitative research, 40 questionnaires were sent to the respondents. However, only 29
completed and returned the questionnaires. Moreover, there were 6 participants in the interviews
and focus group discussion. The quantitative data was analysed using Statistical Packages for the
Social Sciences (version 27.0). The validity and reliability of the questionnaire were determined
by computing factor analysis and Cronbach’s alpha coefficient respectively. On the other hand,
the qualitative data was analysed manually using thematic analysis. The quantitative results
indicated that the various constructs measured in the study were significant. The results of the
Pearson’s moment correlation suggested no significant relationship between some of the variables,
except human function will be transformed by artificial intelligence and the impact of artificial
intelligence on skills set/competencies, and impact of artificial intelligence on skills
set/competencies and the impact of artificial intelligence on business. In addition, the results of the
analysis of variance suggested no significant difference in employees’ perceptions, varying by age,
tenure, and race, respectively, regarding the current status of the use of artificial intelligence,
advantages and disadvantages of the use of artificial intelligence, attitudes of human resource
practitioners towards artificial intelligence, human resource function will be transformed by
artificial intelligence, the impact of artificial intelligence on skills set/competencies. However, a
significant difference existed in the employees’ perceptions, varying by race regarding the impact
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of artificial intelligence on business. Additionally, the sample t-test indicated a significant
difference in the perceptions of male and female employees regarding all the variables measured
in the study. On the other hand, the qualitative findings suggested that the adoption of AI in the
HR department had impacted most of the human resource functions, including human case
management, recruitment, learning, and chatbots. Furthermore, the qualitative findings revealed
that the most significant advantage of using artificial intelligence was removing the mundane work
and adding value. The study is unique as it sheds more light on how artificial intelligence has
transformed most human resource functions. Therefore, the study recommends that organisations
continue to invest in artificial intelligence